Q-What does the 5 year warranty cover?

Our warranty guarantees that your Smart Step mats’ edges will never curl up creating trip hazards. Your mat will not separate or delaminate, meaning they will never “bubble up” or tear. Smart Step mats will never compress, lose their shock-absorbing qualities, or “squishiness.” Your mat will never wear through, regardless of traffic (Click here to download full warranty information).

Q-How do you clean a Smart Step mat?

A-Any common or commercial cleaner will work well and will not harm Smart Step mats (Click here to download care and cleaning information).

Q-Where can Smart Step mats be used?

A-Smart Step mats can be used whenever employees stand for extended periods of time. The benefits of our premium anti-fatigue flooring mats can be seen in operations such as: Home Security, TSA, 75 International Airports, over 400 National Retailers, many industrial settings, hotel and hospitality chains, and are also the number one selling mat in the beauty industry. Chiropractic and other medical fields also use our premium products and they highly recommend our mats to their patients.

Q-Are Smart Step mats environmentally friendly?

A-Yes, our mats have a long life expectancy keeping Smart Step mats out of the landfills thus contributing to a greener environment. They are recyclable and often used in children’s playgrounds.

Q-Can I cut Smart Step mats to “fit” (example: corner or pillar)?

A-Yes, you can cut mats without compromising the properties of your mat. With our unique one-piece construction, Smart Step mats will never separate or delaminate when cut.

Q-Will Smart Step mats stain my floors?

A-No, Smart Step mats are free of paints and coatings that cause staining; our unique proprietary engineering allows the color pigment to be directly injected into the polyurethane.

Q-Do Smart Step mats have an odor?

A-No, the polyurethane construction of Smart Step mats does not produce “off-gassing”, unlike rubber and vinyl mats.

Q-Are Smart Step mats safe and non-toxic?

A-Yes, Polyurethane contains no PVCs, and meet all USA Regulations and has been rigorously tested and proven to be safe. Also, it does not produce any off-gasses, thus mats have no noxious odors.

Q-Are Smart Step mats available in custom sizes?

A-Yes, Puzzle Piece Runners allow you to customize the length and are available in several widths. L-Series mats offer corner solutions for any business settings (Click here for more information).

Q-Are Smart Step mats anti-static?

A-Smart Step mats 100% Polyurethane composition dramatically reduces electrostatic properties. However, only mats with a grounding wire are “true” anti-static mats.

Q-What is Smart Step return policy?

A-Smart Step Therapeutic Flooring is committed to our customer’s comfort, health and safety and 100% satisfaction (Click here to download our return policy).